How to reach RentScope, and quick answers for verification, billing and account issues.
Email applabx@gmail.com and we will reply by email. Please include the email address on your RentScope account and a short description of the problem — screenshots help. Never send a password, a card number or a verification link; we will never ask for them.
RentScope is operated by AppLabx Pte. Ltd. (UEN 201603731E), Jurong West Street 41, Singapore 640470. Privacy requests go to the same address.
Check the spam or promotions folder for a message from
noreply@vietpropertypartners.com, then open the verification page and
press Resend verification email. Links are single-use and expire after 24 hours; requesting a new
one is safe. If it still does not arrive, email us and we will check delivery.
Payment is taken on Stripe-hosted Checkout, so RentScope never sees your card details. Receipts come from Stripe. To change a payment method, download an invoice or cancel, open Billing & plan in your account and use Manage billing. Cancellation stops the next renewal; access continues to the end of the period you already paid for.
The trial never converts on its own and never charges a card. Full terms are in the Terms of Service.
We can explain your account, your subscription, a billing charge or how a figure is calculated — see the methodology. We cannot confirm whether a specific listing is still available: RentScope reports when it last observed a listing, and availability can change between observations. We never collect or hold landlord or agent contact details, so we cannot put you in touch with a landlord.
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